Workplaces · Australia & NZ

Replacing People at Work: what changes, what doesn't, and what to look for.

Australia's free People at Work psychosocial risk survey closes on 2 October 2026. The duty it supported, assessing and controlling psychosocial risks, continues exactly as before. This guide covers the dates, what the law still asks of you, and a clear-eyed look at the replacement options.

Updated 9 July 2026

The dates, plainly

People at Work, the free, government-backed psychosocial risk assessment survey, is being decommissioned. The timeline has three fixed points: final new registrations closed on 1 June 2026; the window to launch a last survey ended on 1 July 2026; and the platform closes entirely on 2 October 2026. There's no drama in any of that, but there is one deadline that matters: if your organisation has historic People at Work results, export them before October. Trend data against your own baseline is the most valuable thing a psychosocial survey produces, and it won't be retrievable afterwards.

One thing to know before you go looking for a copy of the questionnaire: People at Work's survey content is not reusable. Its terms restrict use of the instrument, so replacing the platform means replacing the instrument too, rather than pasting the same questions into a different tool.

What does not change

The duty People at Work supported doesn't retire with it. Under section 19 of the model WHS Act, a PCBU owes workers a primary duty of care, and regulations 55A–55D require psychosocial risks to be eliminated or, where that's not reasonably practicable, minimised. The approved Code of Practice on managing psychosocial hazards explicitly endorses anonymous worker surveys as a way of identifying hazards, and says medium and large organisations "should consider" using a validated psychosocial risk assessment process. What it never does is name an instrument. People at Work was one way to run an assessment; it was never the mandated way, and no replacement is either.

Victoria sits outside the model WHS laws, but its own psychosocial regulations, in force since December 2025, impose an equivalent obligation. Wherever you are in Australia, the practical position is the same: the tool is going away; the duty is not.

The method survives the tool
The Code endorses a method rather than a product: anonymous worker surveys as part of a risk assessment process. That's why the closure changes your tooling, not your obligations. You still need a way to hear, anonymously and regularly, where the psychosocial hazards in your workplace really are.

What to look for in a replacement

Whatever you choose, five things separate a replacement that discharges the duty well from one that just fills the gap on paper:

The honest options

Three genuinely defensible routes exist, and which one fits depends on your size and risk profile:

Moodly Surveys sits in that third camp. Its Psychosocial Risk Check is an 11-question template mapped to the common hazard categories: demands, control, support, role clarity, change, conduct, isolation and work-life balance. For organisations that want a validated instrument, the HSE Management Standards Indicator Tool (the UK regulator's 35-item work-related stress survey, published under an open licence) is included too. To be plain about what that does and doesn't mean: neither instrument is endorsed by Safe Work Australia or any Australian regulator, and none has to be. The Code asks for a process that identifies hazards and supports action; the instrument is your choice.

Reading from New Zealand?
Your position is simpler. The Health and Safety at Work Act 2015 imposes the same duty to manage psychosocial risks, WorkSafe names worker surveys as a method for identifying them, and there has never been a government-provided tool to lose. Everything above applies, minus the deadline.

What a survey does and doesn't do

The duty binds the PCBU, not the software. A survey is one recognised input into a psychosocial risk assessment: it tells you where the hazards are and whether last year's controls moved anything. Consulting your workers, deciding and implementing controls, and reviewing them remain yours; no tool does that part for you, including this one.

Pick up where People at Work leaves off.

Run an anonymous, hazard-mapped psychosocial survey, then re-run it every year without a procurement exercise. Flat pricing, free for 14 days.

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