Charities & community

Service Feedback

Anonymous feedback from the people who use your service: whether it helped, whether they were treated with dignity and listened to, and what could be better.

Voice & feedback7 questions~3 min to answerAnonymous by default
Voluntary framework

Charity Governance Code / stakeholder views

The Code's suggested evidence includes stakeholder satisfaction measures such as a perceptions survey; feedback also strengthens the trustees' annual report.

Applies in
UK

The duty is yours; the survey is a recognised way to discharge it. Moodly helps you gather and evidence honest feedback, but it doesn’t make you compliant by itself.

How it works

From template to real answers in an afternoon.

01

Make it yours

Use the template as-is or edit questions, wording and order in the builder. Either way it stays anonymous by default.

02

Send it to the right people

Target everyone, a group, or specific segments. People answer in the app or browser with one tap, and nobody has to create an account.

03

Read results, not spreadsheets

Live charts per question, segment filters with a small-cohort privacy guard, and CSV or print-ready reports when you need them.

Send “Service Feedback” this week.

Free for 14 days, no card required. Pick the template, invite your people, and read the results as they come in.

Start free trial